If you purchased as a consumer in the EU, you have the right to withdraw from your order within 14 days of delivery — no reason needed.
Use the form below to send us your withdrawal notice. You'll receive an email confirming your submission, including the date and time we received it. We'll then contact you with the next steps and process your refund within 14 days of your notice.
You don't need an account to use this form.
Business customers: this withdrawal right applies to consumer purchases only. For commercial returns, see our Shipping & Returns policy.
Send your withdrawal notice
Please complete all fields with a valid email address.
Please confirm your withdrawal
You are about to notify iM3 Dental Limited that you withdraw from your contract for the order below. By confirming, you exercise your legal right of withdrawal. We will email you an acknowledgement with the date and time of your submission.
Name
Order number
Email
Something went wrong sending your notice. Please try again, or email us directly — your withdrawal counts from the moment you send it.
Withdrawal notice received
We've emailed a confirmation to with the details and time of your submission. We'll be in touch shortly with the next steps. If the email doesn't arrive within a few minutes, please check your spam folder.
iM3 dental products are intended for veterinary dental use by suitably qualified and trained users only.
Improper use, invalid licensing, lack of hygienic maintenance or non-compliance invalidates all claims and warranty.